“Serious service” as defined below:

• Unlike many insurance brokerage firms, MBI is solely dedicated to the practice of employee benefits management.


• Our objective is to maximize value for our customers — not only by making certain they offer the best benefit plan designs for their employees, but also by ensuring that their benefits, personnel policies, and administrative practices meet the requirements of federal and state regulations.


• Listening and learning where we may assist you in the many facets of your business that are affected by Benefit Plans; Personnel Policies, Employee Communication, Supervisor Personnel Training, Benefit Plan Selection and Service.


• Helping you remain compliant with the numerous federal employee regulations and design policies and benefit plans that comply with those regulations.


• Keeping you informed and assisting in your efforts to communicate with your employees. This not only helps you get the biggest impact for your benefit dollars but can also keep you out of compliance trouble.


• We will negotiate strong contracts, competitive rates, and quality benefit plans and services for your employees. We understand your need to control costs and to develop quality benefit plans that enhance employee satisfaction and support your company’s recruiting and retention efforts. We review those contract to see if they are in compliance with your personnel policies.


• To help you meet the goal of balancing quality and cost, we take a very detailed and thorough approach to ensure that you are well-informed regarding all aspects of your benefit purchases, from contract language and cost projections, to customer service support for employees.


• Our service department has the expertise to assist you in resolving issues for your employees effectively.


• MBI is extremely serious about service. We understand that we work as an extension of your human resources team in managing your benefit programs today, and in helping you plan for the future.

How can you plan for the future if you’re not talking about it today? At MBI staying involved is the key to delivering quality services that meet each clientÕs needs.